Terms and Conditions
These terms and conditions govern the use of the BackedByCFO services. By accepting this Agreement as part of the sign up procedure of the BackedByCFO Services (by clicking “I agree”), you accept the terms and conditions of this Agreement. It’s important to us that You read this terms & conditions before you sign-up for the service.
1. Service description
Features of the Service:
- Access to the real-time company database
- Information of each customer includes customer risk profile, average and predicted payment time, probability of payment delay, weak signals in payment behaviour, lifetime value, number of paid invoices and the latest payment date. A Riskprofile is based on the real-time payment behavior added by third party data sources.
- Predicted payment time for each open sales invoice, predicted payment date when the money comes to the bank account, risk class, and automatic reminder of the invoice due date and recommendation how to proceed.
- Realtime (DSO) days of sales invoices outstanding and (DPO) days of invoices outstanding, number of invoices and changes during the past 30 days.
- Sales and purchase invoice cash forecast based on the real-time payment behavior of Customer
- Risk analytics of open sales invoices based on the payment time and Customer payment behavior
Customer and portfolio specific KPIs and recommendations, descriptions, grafs and charts.
In addition the service includes
- 14 days of free trial
- Ready to go integrations with invoicing software
- Ready to go dashboard or alternatively data transfer via BackedByCFO API
- Customer service by email firstname.lastname@example.org or +358 50 367 0261 between 9 am to 6 pm.
The table below itemizes the Customer’s monthly Service Fee for the use of the Service. Invoicing softwares may charge API fees separately based on their pricing list.
BackedByCFO offers four different Service Tiers, as set out in the table. Annual revenue of the Customers determines the applicable Service Tier. The Customers is calculated as follows:
Annual revenue registered in trade register on the previous year of the contract date. The service is billed three months in advance. BackedByCFO reserves the right to check revenue level and tier changes.
|Service Tier||EUR/month||Incl. ALV 24 %|
|Entrepreneur, annual revenue up to 300||19||23,56|
|CEO, annual revenue 1 000 001-5000 000||89||110,36|
|CFO, annual revenue 5 000 001-10 000 000||129||159,96|
|Controller, annual revenue > 10 000 001||365||452,6|
As used in this Agreement, the following terms shall have the meaning set out below.
“Agreement” shall mean these BackedByCFO Terms and Conditions and any Orders executed between the Parties and any attachments thereto.
“BackedByCFO” shall mean BackedByCFO Oy (business ID 2950436-8).
“BackedByCFO Services” shall mean the Services provided to the Customer by BackedByCFO Software.
“BackedByCFO Software” shall mean software products or services provided to Customer by BackedByCFO.
“Customer” shall mean the entity or person having ordered the BackedByCFO Services hereunder.
“Customer Data” shall mean all Customer’s data that Customer or a party acting on Customer’s behalf submits to BackedByCFO to be used for the provision of the BackedByCFO Services.
“Error” shall mean any material failure in the BackedByCFO Services to conform substantially to the material specifications of the relevant BackedByCFO Services or the specifications or service description agreed separately between the Parties.
“Intellectual Property Rights” shall mean copyrights and related rights (including database and catalogue rights and photography rights), patents, utility models, design rights, trademarks, trade names, trade secrets, know-how and any other form of registered or unregistered intellectual property rights.
“Order” shall mean an executed written, oral or electronic order or offer for the subscription of BackedByCFO Services, including orders made on www.backedbycfo.com or per email or by using a purchase order form provided by BackedByCFO.
“Party” shall mean Customer or BackedByCFO (jointly the “Parties”).
“Service Fees” shall mean the fees charged by BackedByCFO from time to time from Customers during the Subscription Period for Subscription Services as agreed between BackedByCFO and Customer in the Order or otherwise.
“Subscription Period” shall mean, unless otherwise set out on the Order, the prepaid fixed term during which the Customer is subscribes to the BackedByCFO Riskrate.io -Services as set out in the Order.
“Subscription Services” shall mean the subscription-based BackedByCFO Riskrate.io -Services including any BackedByCFO Software provided by BackedByCFO to Customer hereunder during the Subscription Period.
4. BackedByCFO Services
4.1. Provision of BackedByCFO Services
Subject to the terms and conditions of this Agreement and the due payment of the Service Fees, BackedByCFO shall provide to Customer the BackedByCFO Services set out on the Order during the term of this Agreement.
The Customer is responsible for acquiring any and all network connections and all technical equipment required for using the BackedByCFO Services and is liable for maintaining any firewall and any data security and virus protection systems (including any costs thereof). The Parties acknowledge that there may occur errors in electronic communications. The Parties agree that they use email for sending attachments and as a means of communication unless otherwise separately agreed.
BackedByCFO shall have the right to deny the Customer's use of any part of the BackedByCFO Services without any prior notice to the Customer, if BackedByCFO suspects that the Customer uses the BackedByCFO Services in violation of the terms of this Agreement.
BackedByCFO may under its sole discretion at any time modify and update the BackedByCFO Services or a part thereof and may cease to provide the same.
4.2. Provision of BackedByCFO Software
BackedByCFO provides the Customer with access to BackedByCFO Software as part of the BackedByCFO Services.
When BackedByCFO Software is provided to Customer, subject to the terms and conditions of this Agreement and the due payment of the Service Fees, BackedByCFO grants to the Customer and the Customer hereby accepts a limited, non-exclusive, non-transferable, and non-sublicensable right to the Customer to use the BackedByCFO Software during the term of this Agreement for the purposes set out herein. The Customer shall comply with any additional guidelines and instructions relating to the use of such BackedByCFO Software.
BackedByCFO is not liable for any costs relating to updating or installing or maintaining any BackedByCFO Software or other software used by the Customer unless otherwise agreed.
BackedByCFO shall have the right to schedule regular maintenance work of the BackedByCFO Software during which time the BackedByCFO Software may be temporarily unavailable without any obligation to compensate any damages or service level failures to the Customer.
If BackedByCFO suspends the BackedByCFO Software, it shall inform the Customer of the suspension and the duration of the estimated suspension in advance or, if this is not reasonably possible, without delay after BackedByCFO has learned of such matter.
The Customer acknowledges that interruptions to the availability of the BackedByCFO Software and BackedByCFO Services may also occur, for example, in the event of data connection or network disruptions or in case of interruptions in third-party services connected or integrated to BackedByCFO. BackedByCFO shall in no event be liable for such interruptions.
4.3. General obligations of Customer
The Customer agrees that it shall indemnify and hold BackedByCFO harmless from and against any and all liabilities, losses, damages, costs, and expenses (including reasonable legal fees and expenses) associated with any claim or action brought against BackedByCFO that may arise from the Customer's use of the BackedByCFO Services in breach of this Agreement.
The Customer shall be liable for its own accounting, its taxes and employer obligations. The Customer is liable for filing the notices and reports to any authorities required under law. Such responsibilities and liabilities are not transferred to BackedByCFO under this Agreement or under any services provided by BackedByCFO.
The Customer is not permitted and not entitled to permit others to do any of the following:
- copy, modify, distribute, rent, sub-license, lease the BackedByCFO Services or otherwise make them available to or grant access to third parties without the prior written consent of BackedByCFO;
- circumvent or try to circumvent any usage control or anti-copy functionalities of the BackedByCFO Services;
- reverse engineer or decompile the BackedByCFO Services or access the source code thereof, except as permitted by law;
- probe, scan or test the vulnerability of the BackedByCFO Services;
- use the BackedByCFO Services in violation of applicable law; and
- to use the BackedByCFO Services in ways that violate Intellectual Property Rights, business secrets, or privacy rights of third parties.
4.4. Liability for BackedByCFO Services and Warranty
In case of any Errors that can be directly perceived in the BackedByCFO Services, the Customer must provide BackedByCFO with immediate notice within 30 days from the provision of such BackedByCFO Services. Other Errors shall be notified by Customer to BackedByCFO within 2 months from the end of the calendar month during which the Error occurred. In any Error notices the Customer must identify the Errors in sufficient detail to enable BackedByCFO to correct the Errors.
BackedByCFO shall have no liability for Errors notified by Customer upon the expiry of such 30 day / 2 month period. Upon such notice by Customer, BackedByCFO shall correct or provide circumvention to the Errors, whereupon a new 30-day / 2 month review period commences.
BackedByCFO shall not be liable for any errors or liabilities occurring as a result of errors, delays or deficiencies in the Customer Data or other information provided by the Customer to BackedByCFO or otherwise due the negligence of the Customer or a third party. For clarity, BackedByCFO shall not be liable for any management or business decisions made by the Customer.
This Section 4.4 sets out BackedByCFO’ entire liability for Errors. Unless otherwise agreed in this Section 4.4 and to the extent permitted by applicable law, the BackedByCFO Services are provided without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, or accuracy or reliability of results from use of the BackedByCFO Services, that the BackedByCFO Services will meet specific requirements, that the BackedByCFO Services will be uninterrupted, completely secure, free of software errors, defects and failures.
5. Additional Services
The Parties may agree on the provision of Additional Services by concluding an Order for Additional Services. The scope of the Additional Services shall be defined in such Order.
An estimated time schedule and pricing for the delivery of the Additional Services shall be agreed upon for each Order for Additional Services. Such time schedule shall be considered non-binding, unless otherwise agreed.
The Customer shall use all reasonable endeavours to prevent unauthorised access to, or use of, the BackedByCFO Services. The Customer shall ensure that a possible user name, passwords, and equivalent information obtained by the Customer in conjunction with registration to the BackedByCFO Software or BackedByCFO Services are kept confidential and stored and used in a secure manner and cannot be accessed or used by third parties.
Where it is suspected that any unauthorised person has become aware of a user name and/or password, the Customer shall immediately inform BackedByCFO thereof and change such user name and/or password.
The Customer shall be liable for any use of the BackedByCFO Software or BackedByCFO Services with the usernames and/or passwords of the Customer.
7. Customer Data and Signup
7.1. Signup and Provision of Customer Materials
The person signing or otherwise accepting the Agreement represents that it has the authority to bind the organization indicated on the Order to the Agreement.
The Customer shall be responsible for compiling and submitting the requisite information regarding the Customer’s business transactions to BackedByCFO and provide access to BackedByCFO to any software systems and services used by Customer as required for the timely and accurate provision of the BackedByCFO Services.
The Customer shall ensure that all details provided regarding the Customer’s contact information, company information, accounting information, transaction information, calculations, billing information and credit card information and other Customer Data and information necessary for the provision of the BackedByCFO Services (as communicated by BackedByCFO to Customer from time to time), where applicable, are correct and undertakes to update such information as soon as possible in case such information has changed.
7.2. Rights to Customer Data
The Intellectual Property Rights and the title to the Customer Data shall belong to the Customer.
BackedByCFO and its subcontractors (subject to applicable data protection laws) may use, copy, store, and modify Customer Data during the term of this Agreement for the purposes of providing the BackedByCFO Services and managing the customer relationship between BackedByCFO and Customer as well as analyzing the use of the BackedByCFO Services. Such right shall be non-exclusive, royalty-free and worldwide.
BackedByCFO shall have the right to generate anonymous usage and other data from and by using the Customer Data. BackedByCFO shall own all such anonymous data generated from and by using the Customer Data. If the title to the anonymous data cannot be transferred to BackedByCFO, the Customer grants BackedByCFO and its subcontractors a perpetual, non-exclusive, worldwide, royalty-free, transferable and sublicensable license to use, modify, copy, publish, and store such anonymous data for any business or other purpose of BackedByCFO, including for the purposes of developing existing or new services and analyzing the use of the BackedByCFO Services. For clarity, anonymous data shall not in any event be used in a manner that identifies the Customer or any natural person. Such license shall survive the expiry or termination of this Agreement.
7.3. Liability for Customer Data
The Customer shall be responsible for its Customer Data and shall be liable for ensuring that Customer Data is accurate and complete and does not infringe any third party rights or violate applicable legislation, and that the Customer possesses such necessary licences and permissions from third parties as may be required in order to use the Customer Data as set out herein.
BackedByCFO does not monitor or review the Customer Data but may in its own discretion make requisite corrections to the Customer Data as part of the BackedByCFO Services.
BackedByCFO Services shall not be used as a storage service. Customer shall be solely responsible for storing appropriate backup copies of the Customer Data.
BackedByCFO has the right to store any Customer Data as long as required by applicable laws or as long as the Customer has any unpaid Service Fees or other fees.
8. Personal Data
9. Fees and Payment
9.1. Service Fees
In return for Customer’s use of the BackedByCFO Subscription Services, the Customer shall pay the Service Fees to BackedByCFO applicable to the Subscription Period as separately agreed between Customer and BackedByCFO on the Order or otherwise.
The Customer may upgrade its version of the BackedByCFO Services at any time during a Subscription Period. BackedByCFO shall promptly charge any applicable Service Fees from Customer resulting from such upgrade. Downgrades of the BackedByCFO Services shall enter into force after the expiry of the Subscription Period during which the downgrade was made.
All prices are exclusive of VAT and any other applicable taxes or fees/payment charges imposed by public authorities or financial institutions from time to time. Such taxes and fees shall be added to the prices and be borne by the Customer.
All payments made in accordance with this Agreement are non-refundable. For clarity, in the event of early termination during a Subscription Period, the Customer shall not be entitled to a refund of any prepaid fees.
9.2. Payment terms
Payment for each Subscription Period shall be made 3 months in advance. Payment shall be made by the Customer against invoice issued by BackedByCFO, or through the use of a credit card by using a payment service provided by a third party service provider.
All fees for Additional Services will be invoiced by BackedByCFO monthly in arrears.
The payment term is 14 days net from the date of invoice.
Notices relating to invoices or payments hereunder shall be given in writing within 14 days from the date of receipt of the relevant invoice.
Interest on overdue payments shall be payable according to the Finnish Interest Act. The Customer shall be responsible for the reasonable costs incurred by BackedByCFO when collecting overdue fees.
Without prejudice to its other rights, BackedByCFO may temporarily disable the Customer’s access to the BackedByCFO Services in the event the Customer has overdue payments in excess of 30 days.
9.3. Price adjustments
BackedByCFO shall be entitled to adjust the fees and charges of the BackedByCFO Services at any time by 30 days prior notice. The change shall not affect the fees and charges for Subscription Periods commenced before the effective date of the change.
Either Party shall not disclose to third parties any material or information received from the other Party and marked as confidential or which should be understood to be confidential, and shall not use such material or information for any other purposes than those stated in this Agreement.
The confidentiality obligation shall, however, not be applied to material and information, (a) which is generally available or otherwise public; or (b) which the Party has received from a third party without any obligation of confidentiality as verify by the written records of such Party; or (c) which a Party has independently developed without using material or information received from the other Party as verified by the written records of such Party; (d) which a Party is obligated to disclose due to applicable mandatory laws, public authority regulations or court orders. In case of disclosure due to (e), the Party much promptly inform the other Party of such disclosure.
The rights and responsibilities under this Section 8 shall survive the expiry or termination of this Agreement for a period of 5 years.
11. Intellectual Property Rights
All Intellectual Property Rights in or related to the BackedByCFO Services and thereto related documentation and all parts and copies thereof shall remain exclusively vested with and be the sole and exclusive property of BackedByCFO and/or its subcontractors/licensors.
Except as expressly stated herein, this Agreement does not grant the Customer any Intellectual Property Rights in the BackedByCFO Services and all rights not expressly granted hereunder are reserved by BackedByCFO and its subcontractors/licensors.
12. Intellectual Property Infringements
BackedByCFO agrees that, if notified promptly in writing of and given sole control of the defence and all related settlement negotiations and reasonable assistance from the Customer if necessary, it will defend the Customer against any claim that the BackedByCFO Services infringes the Intellectual Property Rights of a third party.
BackedByCFO shall pay any resulting costs and damages finally settled or awarded by a court with respect to any such claims to the third party in question. At any time if BackedByCFO deems that any part of the BackedByCFO Services infringes the Intellectual Property Rights of any third party, BackedByCFO has the right at its own expense to modify/replace the BackedByCFO Services to eliminate the infringement or procure to Customer a right to use the BackedByCFO Services. If this is not reasonably possible, BackedByCFO may terminate the Agreement.
BackedByCFO shall, however, not be liable for any infringement or claim thereof in the event the claim (i) is made by any affiliates of the Customer; (ii) resulted from the Customer’s or a Customer’s subcontractor’s/supplier’s use or modification of or addition to the BackedByCFO Services or by the materials provided by Customer to BackedByCFO (such as Customer Data); (iii) is due to the use of BackedByCFO Services in conjunction with any other third-party software for which Customer has not obtained BackedByCFO written approval; or (v) which could have been avoided by using an amended version of the BackedByCFO Services.
This Section 10 contains BackedByCFO entire liability and Customer’s sole and exclusive remedy in case of Intellectual Property Rights infringements.
13. Limitation of liability
To the maximum extent permitted by applicable law, BackedByCFO is not liable to Customer for any lost profits, or for indirect or consequential damages. BackedByCFO's total aggregate liability under or in connection with this Agreement shall be limited to the average monthly fees paid by the Customer for the BackedByCFO Services multiplied by 6.
These limitations of liability shall not apply in cases of intentional misconduct or gross negligence.
14. Term and Termination
This Agreement shall enter into force as of the signature or acceptance of this Agreement. The Agreement shall remain in force for the acquired Subscription Period, whereupon the Agreement shall automatically renew for an additional equally long Subscription Period at the list price in effect at the time of renewal, unless the Customer as given BackedByCFO a notice of nonrenewal prior to the expiry of the ongoing Subscription Period, upon which the cancellation will take effect the day after the last day of the current Subscription Period. Notwithstanding the foregoing, the Agreement shall not expire or terminate until completion of the Setup Services or the Additional Services ordered by Customer.
BackedByCFO may terminate the Agreement without cause at any moment, with a 14 days’ prior notice.
A Party may terminate this Agreement with immediate effect if the other Party substantially breaches the provisions of this Agreement.
The provisions of this Agreement which by their nature reasonably should survive the termination or other expiration of this Agreement/Subscription Period shall survive any expiration or termination of this Agreement/Subscription Period.
Any notice or other written communication to be given by the Customer under this Agreement shall be in English and sent by email to to the email address indicated in the Order.
Any notice or other written communication to be given by BackedByCFO under this Agreement shall be in English or Finnish and sent by email to the email address indicated in the Order.
If either Party is to change their respective contact details, the other Party shall be informed thereof in advance.
BackedByCFO shall be entitled to use subcontractors, including third party software suppliers, for the provision of the BackedByCFO Services. BackedByCFO shall be liable for the subcontractors’ work and services in the same manner as for its own work and services.
15.3. Reference Use
Customer agrees that BackedByCFO may use the Customer’s name and logo to identify the Customer as a customer of BackedByCFO as part of a general list of BackedByCFO’s customers for use and reference in BackedByCFO’s promotional and marketing materials.
15.4. Export Restrictions
The Customer agrees to comply with any export restrictions in force in any jurisdiction that may be applied to the provision of the BackedByCFO Services hereunder.
15.5. Entire Agreement
This Agreement supersedes all prior agreements, arrangements, and understandings between the Parties relating to the subject matter hereof, and constitutes the entire agreement between the Parties relating to the subject matter hereof.
If any provision of this Agreement is declared by any judicial or other competent authority to be void, illegal or otherwise unenforceable, the remaining provisions of this Agreement shall remain in full force and effect.
Headings used in this Agreement are for convenience only and do not alter the meaning or interpretation of any provision herein.
BackedByCFO shall be entitled to assign all or any of its rights or obligations hereunder in whole or part to an affiliate or successor or to a purchaser or acquirer of its business assets relating to the BackedByCFO Services without the Customer’s prior consent.
The Customer shall not be entitled to assign any of its rights or obligations hereunder in whole or part without the prior written consent of BackedByCFO.
BackedByCFO is entitled to amend this Agreement by providing the Customer with at least 30 days prior notice. If the Customer does not accept the change made by BackedByCFO to this Agreement, the Customer has the right to terminate the Agreement by notifying BackedByCFO thereof in writing prior to the effective date of such change.
15.10. Force Majeure
Both Parties shall be excused and shall not be responsible for any failure to comply with the terms of the Agreement due to causes beyond their control or the control of their suppliers, including but not limited to war, insurrection, riot or other civil disobedience, quarantine restriction, labour dispute except within either Party’s organisation, failure or delay in transportation, accidents, flood, earthquake, fire, storm or other act of God, act of any government or any agency thereof, judicial action or act.
Where a Party’s performance is prevented for a period in excess of 3 months due to an event as stated above, either Party shall be entitled to terminate the Agreement in writing without any obligation to pay compensation.
15.11. Applicable law and dispute resolution
This Agreement shall be governed by and construed in accordance with the laws of Finland, except for its provisions on choice of law.
Any dispute, controversy or claim arising out of or relating to this Agreement, or the breach, termination or validity thereof, shall be finally settled by arbitration in accordance with the Arbitration Rules of the Finland Chamber of Commerce. The number of arbitrators shall be one. The seat of arbitration shall be Helsinki, Finland.
With respect to any violation by the Customer of any Intellectual Property Rights and/or confidential information of BackedByCFO and/or payment obligations against BackedByCFO under this Agreement, BackedByCFO shall have the right, at its sole discretion, to seek remedies in public courts within any relevant territory.